Skip to content Skip to footer

Privacy Policy

SharedVu (the “Company”) respects the privacy of its online visitors and customers of its products and services (including, but not limited to SharedVu) and complies with applicable laws for the protection of your privacy.

1. Definitions

Wherever Personal Data is mentioned below (“Personal Data”), we mean any information that can either itself identify you as an individual (“Personally Identifying Information”) or that can be connected to you indirectly by linking it to Personally- Identifying Information, for example:

(i) your account registration information on our website and in our App.

(ii) when you request any support from us or report any problem to us.

(iii) information provided from using certain services or features.

(iv) information from the completion of any surveys or questionnaires.

(v) technical information, including the Internet protocol (IP) address used.

(vi) and your log-in information, browser, time zone setting, browser plug-in types and versions, operating system, and platform.

(vii) details of any transactions, purchases, and payments you made.

(viii) your general interaction with the website, including the full Uniform Resource Locators (URLs), clickstream to, through, and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information.

(ix) information received from third parties, such as business partners, sub-contractors, payment and delivery services, and referrals by other users.

The Company also processes anonymous data, whether aggregated or not, to analyze and produce statistics related to customers’ habits, usage patterns, and demographics as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. The Company may share anonymous data, aggregated or not, with third parties. Please be aware that the Company may choose to permit third parties to offer subscription and/or registration-based services through the Company’s site. The Company shall not be responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such parties when providing personally identifiable information.

By using the Company’s website, you signify your assent to the Company’s privacy policy. If you do not agree to this policy, please do not use the Company’s website(s) or App.

2. Why the Company Collects and Processes Data

The Company collects and processes Personal Data for the following reasons:

(a) performing our agreement with you to provide content and services, including providing, improving, and developing our services.

(b) researching, designing, and launching new features, services, or products.

(c) providing you with alerts, updates, materials, or information about our services or other types of information that you requested or signed up for.

(d) collecting overdue amounts.

(e) responding or taking part in legal proceedings, including seeking professional advice, or for the legitimate and legal interests of the Company or a third party (e.g. the interests of our other customers);

(f) compliance with legal obligations that we are subject to.
(g) communicating with you and responding to your questions or requests. (i) purposes directly related or incidental to the above; or
(j) where you have given consent to it.

These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. What Data We Collect and Process

3.1 Basic Account Data

When setting up an Account, the Company will collect your email address and country of residence. You are also required to choose a username and a password. The provision of this information is necessary to register a User Account. You are responsible for keeping this password confidential. SharedVu strongly recommends not sharing your password.

During the setup of your account, the account is automatically assigned a number (the “ID”) that is later used to reference your user account without directly exposing Personally Identifying Information about you.

3.2 Transaction and Payment Data

In order to make a transaction online, you may need to provide payment data to the Company to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date, and security code) to the Company, which the Company will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, the Company will receive data from your payment service provider for the same reasons.

3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others, e.g., in forums, chats, or when you provide feedback or other user-generated content. This data includes:

(a) Information that you post, comment, or follow in any of our Content and Services; (b) Information sent through chat.

(c) Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or shipping providers in the case of physical goods.

(d) Information you provide to us when participating in competitions, contests, and tournaments or responding to surveys, e.g., your contact details (name, telephone number, email address)

3.4 Your Use of the Websites

We collect a variety of information through your general interaction with the websites, Content, and Services we offer. Personal Data we collect may include but is not limited to browser and device information, data collected through automated electronic interactions, and application usage data. Likewise, we will track your process across your websites and applications to verify that you are not a bot and to optimize our services.

3.5 Your Use of Services and Other Subscriptions

To provide you with services, we must collect, store, and use various information about your activity in our Content and Services. “Content-Related Information” includes your ID, information about your preferences, progress, time spent, and information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data.

3.6 Tracking Data and Cookies
We use “Cookies,” which are text files placed on your computer, to help us analyze how users use our services and similar technologies (e.g. web beacons, pixels, ad tags, and device identifiers) to recognize you and/or your device(s) on, off and across different devices and our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent cookies’ reception or provide a notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to access the full functionality of our websites. When you visit any of our services, our servers log your global IP address, which is a number that is automatically assigned to the network your computer is part of.

3.7 Third-Party Services

This website uses Google Analytics (“Third Party Service”). Third-Party Service uses “cookies,” which are text files placed on visitors’ computers, to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors’ use of the website will generally be transmitted to and stored by Third-Party Service on servers in the [United States]. Please be aware that Company cannot or does not control the use of cookies or the resulting information by the Third- Party Service.

On behalf of the website operator, Third Party Service will use this information to evaluate its users’ website/location/credentials, compile reports on website activity, and provide other services relating to website activity and internet usage for website operators.

Third-Party Service will not associate the IP address transferred with any other data the Company holds. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that, in this case, you may not be able to use the full functionality of this website.

3.8 Content Recommendations

We may process information collected under section 3 so that content, products, and services shown on the pages and in update messages displayed when launching the service can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience.

The Company will not share your data for any marketing-related material, such as email marketing. The Company will not send marketing messages or links to the services or App.

Notwithstanding any opt-out of promotional or marketing emails by you, we reserve the right to contact you regarding account status, changes to the user agreement and other matters relevant to the underlying service and/or the information collected.

3.9 Information Required to Detect Violations

We collect certain data that is required for our detection, investigation, and prevention of fraud, cheating and other violations of the applicable laws (“Violations”). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defence of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate, and prevent such Violations.

4. How We Store Data

4.1 Period of Storage

We will store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. If you terminate your User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage. All your data and credits will be lost after deletion.

4.2 Deletion of Data

In cases where Personal Data cannot be completely deleted to ensure the consistency of the system, the user experience or the community, your information will be permanently anonymized. Please note that the Company is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.

If you withdraw your consent to the processing of your Personal Data, we will delete your Personal Data without undue delay to the extent that the collection and processing of the Personal Data were based on the withdrawn consent.

If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

4.3 Location of Storage

The data we collect from you may be transferred to and stored in the United States, Canada, or a destination outside your jurisdiction. It may also be processed by third
Revised: 06-05-2023. 5
parties who operate outside of your jurisdiction. By submitting your personal data, you agree to this transfer, storing or processing of data outside of your jurisdiction. We will take all necessary steps to ensure that your data is treated securely per this privacy policy.

5. Who Has Access to Data

5.1 The Company and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in Section 2 above. This includes any overseas offices, affiliates, business partners and counterparts (on a need-to-know basis only). In the event of a reorganization, sale, or merger, we may transfer Personal Data to the relevant or proposed transferees of our operations (or a substantial part thereof) in any part of the world.

5.2 We may also share your Personal Data with our third-party providers that provide customer support services in connection with goods, Content and Services distributed via us. Your Personal Data will be used per this Privacy Policy and only as far as necessary for performing customer support services.

5.3 We may also share your information with our personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example, staff engaged in the fulfilment of your order, the processing of your payment and the provision of support services); persons under a duty of confidentiality to us; or persons to whom we are required to make disclosure under applicable laws and regulations in any part of the world.

5.4 In accordance with internet standards, we may also share certain information (including your IP address and the identification of content you wish to access) with our third-party network providers that provide content delivery network services and server services in connection with us. Our content delivery network providers enable the delivery of digital content you have requested by using a distributed server system that delivers the content based on your geographic location.

5.5 The Company may allow you to link your User Account to a third-party account. If you consent to link the accounts, the Company may collect and combine information you allowed the Company to receive from a third party with information about your User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from the Company to a third party, you will be informed about it before the linking takes place, and you will be given the opportunity to consent to the linking and the transmission of your information. The third party’s use of your information will be subject to the third party’s privacy policy, which we encourage you to review.

5.6 The Company may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

5.7 We make certain data related to your User Account available to other users. This information can be accessed by anyone by querying your ID. At a minimum, the public persona name you chose to represent you is accessible this way. The accessibility of any additional info about you can be controlled through your user profile page; data publicly available on your profile page can be accessed automatically. While we do not knowingly share Personally-Identifying Information about you, such as your real name or your email address, any information you share about yourself on your public profile can be accessed, including information that may make you identifiable.

5.8 The community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum, or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk; and that such information can be collected, correlated, and used by third parties and may result in unsolicited messages from other posters or third parties and these activities are beyond our control. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the help site to request its removal.

6. Your Rights and Control Mechanisms

You have the right to:

(a) check whether we hold personal data about you.

(b) access any personal data we hold about you.

(c) require us to correct any inaccuracy or error in any personal data we hold about you.

(d) Request to delete your personal data by deleting the user account.

7. Children

The minimum age to create a User Account is 13. the Company will not knowingly collect Personal Data from children under this age. Insofar as certain countries apply a higher age of consent for the collection of Personal Data, the Company requires parental consent before a User Account can be created and Personal Data associated with it can be collected. The Company encourages parents to instruct their children never to give out personal information online. The company is not liable should false information be submitted to create an Account, such as but not limited to an individual’s age and geographical location.

8. Contact Info

You can contact the Company’s data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is by logging in with your User Account at

<<INSERT P.O. Box>>

Attention: Privacy Officer

9. Revision Date

This privacy policy was last updated on the 5th of June, 2023 (“Revision Date”). If you were a user before the Revision Date, it replaces the existing Privacy Policy. The Company reserves the right to change this policy at any time by notifying the users of the existence of a new privacy statement. This policy is not intended to and does not create any contractual or legal rights on behalf of any party.

Revised: 06-05-2023.